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This course describes the potential safety hazards involved in computer repair. It also explains how to provide good customer service.
Objectives:
- Identify potential safety and environmental hazards
- Implement proper safety procedures
- Identify proper disposal procedures
- Use good communication skills with customers and colleagues
- Use professional behavior on the job
Topics:
- Safety in the workplace
- Hazards and safety precautions
- Proper disposal procedures
- Communication skills
- Professional behavior
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P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.
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Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between MindLeaders, Inc. and the trademark/servicemark proprietor.
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